CRM implementation in inbound Contact Center: Issues and Challenges

Benefits of CRM in Inbound Contact Center

Aliyu Olayemi Abdullateef - ISBN: 978-3-8473-0890-4

Determinants of Income Inequality in Urban Ethiopia

Household Level Analysis

Helen Retta - ISBN: 978-3-8473-2259-7

Effects of Bibliotherapy on Behaviour Modification of Adolescents

Role of Bibliotherapy in Value formation, Attitude Re-orientation and Behaviour Modification

Gloria Chuma-Ibe - ISBN: 978-3-8473-2342-6

Telomerase and Suicide Cancer Therapy

A Novel Suicide Vector under the Control of Telomerase Promoter Directs Gene Therapy of Bladder and Colorectal Cancer

Rula Abdul-Ghani - ISBN: 978-3-8473-1931-3

Pathobiology of Diabetic Retinopathy

Diabetes, Diabetic Retinopathy and Medicinal Plants

Ehtishamul Haq - ISBN: 978-3-8473-3177-3

Environmental Impacts and Mitigation

Comparative Case Of Kali Gandaki ‘A’ and Middle Marsyangdi Hydroelectric Projects, Nepal

Pranav Acharya - ISBN: 978-3-8473-0790-7

The 'Desert Gold', Gum arabic - Acacia species

Gum arabic - Acacia species

Haliru Yaduma Umar - ISBN: 978-3-8473-0182-0

Компактирование биомассы прессами продавливающего типа

Теория процесса, экспериментальные исследования, методика расчета прессов

Юрий Подкользин - ISBN: 978-3-8473-3343-2

Muslims in Globalized India 1991-2007: An Analysis

A Study of the Largest Minority in India

Sadia Khanum - ISBN: 978-3-8473-0704-4