Managing Customer Expectations
Understanding the Influence of Customer Demographic Characteristics and Personality
Nadav Goldschmidt - ISBN: 978-3-8383-1717-5
Minimizers for a One-Dimensional Elasticity Problem
Existence and Regularity Results without Convexity Assumptions
Maria Mercedes Franco - ISBN: 978-3-8383-1711-3
Iconic Gesture Use in Preschool Children
the effects of referent familiarity, gender and cueing
Alison Ellson, Matthew Saxton - ISBN: 978-3-8383-1715-1
The reality of pharmaceutical care-based medication therapy management
Patients'', pharmacists'' and students'' perspectives
Djenane Ramalho de Oliveira - ISBN: 978-3-8383-1707-6
Healing the Wounds of War
Towards a Strategy to Reintegrate Child Soldiers
Tinne Pierré - ISBN: 978-3-8383-1697-0
A performer''s guide to Bartok''s Ten Easy Pieces and Allegro Barbaro
Hungarian Folk Music influences in Bartok''s piano works, and a study of the "sound world" of Bartok in regard to performance
Robert Sipos-Ori - ISBN: 978-3-8383-1702-1
What Is Feminism?
A Short Introduction to Main Problems in American Women''s History
Eric Leif Davin - ISBN: 978-3-8383-1700-7
NGO Activism in Calcutta 1973-1997. Exploring Unnayan
The inner life of an Indian NGO
Eldrid Mageli - ISBN: 978-3-8383-1701-4
No Deaf Child Left Behind
An Analytic History of Trends and Discourse in the Development of a Standards-Based Deaf Studies Curriculum
Alexander Zernovoj - ISBN: 978-3-8383-1699-4